Melbourne plumbers lose $126,000 a year to voicemail. Our AI texts back every missed caller, qualifies the job, flags emergencies, and helps book appointments, all while you are on the tools.
You cannot answer. They hit voicemail, hang up, and call the next plumber on Google. That is not a staffing problem. It is a systems problem. We have fixed it.
Consumer behaviour has shifted. 80% of callers who reach voicemail hang up without leaving a message. 67% ignore voicemails even from known contacts. Younger customers expect a response in minutes, not hours.
57% of jobs go to whichever business responds first. Speed of response is now the single biggest competitive advantage in the Melbourne trades market.
Of callers who reach voicemail hang up without leaving a message
Of unanswered callers move on to a competitor immediately
Of missed callers contact another business within minutes
Average annual revenue lost by a Melbourne plumber
to unanswered calls. Not bad service, just missed calls.
After a one-time setup, the system runs automatically. You do not touch anything. You get notified when a job is booked or an emergency is flagged.
A customer calls while you're on a job. Instead of voicemail, the system detects the missed call and activates. Answered calls are ignored completely.
Trigger: instantWithin 90 seconds, your AI agent sends a personalised SMS. It introduces itself as your business, qualifies the job, collects suburb details, and detects emergencies.
Response: <90 secondsWhen the AI books an appointment or flags an emergency, you get an instant SMS notification with the customer's name, suburb, and job details. That's it.
Notification: instantA chatbot answers questions. Our AI qualifies jobs, detects emergencies, collects suburb details, and books appointments, in natural conversational language that sounds like your office.
Every emergency trigger, question sequence, and qualification is designed specifically for the Melbourne plumbing market, not a generic template you have to figure out yourself.
The AI recognises burst pipes, flooding, gas leaks, sewage smells, and ceiling damage, and sends you an immediate emergency alert with the customer's details.
For non-urgent work like bathroom renovations, hot water systems and blocked drains, the AI collects job details and preferred times to help book a quote directly.
The AI asks for their suburb and checks against your service area. Out of area enquiries are politely declined so you only get notified about jobs you can take.
Saturday afternoon, Sunday morning, 11pm on a weeknight. The AI never sleeps. Every missed call gets a response, any time, any day, including public holidays.
Your AI sounds like a real Melbourne tradie's office: warm, casual and to the point. Responses are short and natural. No corporate speak, no AI vibes.
Every conversation is logged in your GoHighLevel dashboard. See exactly how many missed calls were recovered and how much revenue the system captured each month.
Every missed caller gets a text back within 90 seconds, faster than any receptionist.
Collect job type, suburb, and timing before you ever pick up the phone.
Burst pipe at 9pm? You get an instant SMS with the customer's number.
The AI collects preferred days and job details to help book work in your calendar.
You don't check anything. You get notified only when a job is confirmed or flagged.
Evenings, weekends, public holidays. The system never stops working for you.
Built for Australian law. Spam Act opt-out included in every message, by default.
Customers reply via standard SMS. No app downloads. No friction on their end.
Call our demo line and hang up. Within 90 seconds, you'll get a text back exactly as your missed callers would. No sales pitch. No slides. Just the product working.
Call the number above from your phone
Let it ring and hang up after 5 seconds
Watch your phone. AI texts you in 90 seconds
One recovered emergency call covers an entire month. No per-message fees, just a flat monthly rate for unlimited missed call coverage.
If this doesn't recover at least one job in your first month, you don't pay. Simple.
Every AI message includes your business name and an opt-out option. Implied consent is established by the customer calling your business first.
Customer data is stored securely on GoHighLevel, enterprise-grade security. We collect only what's needed to book the job.
Our prospecting methods comply with the Do Not Call Register Act 2006. We use direct B2B cold calls and publicly-listed email addresses only.
Disclaimer: General information only. Not legal advice. Individual results will vary. Consult a qualified Australian communications lawyer before commencing operations.
Tell us about your business and we'll set up a personalised live demo, usually within 24 hours. First month is completely free.
We'll be in touch within 24 hours to set up your free demo.
In the meantime, try the demo line:
0452 385 337
Call and hang up. The AI texts you in 90 seconds.
⚠️ Placeholder. Have reviewed by a qualified Australian lawyer before publishing.
Apex AI Agents (ABN: 95 467 306 596) operates apex-ai-agents.com.au. We provide AI-powered missed call management services for Australian trade businesses. Contact: aiagentsaus@gmail.com
Via our enquiry form: name, business name, email, phone, website, industry, location, and message. Via our service: customer names, phone numbers, and SMS conversation logs on behalf of our clients.
Enquiry data is used solely to respond to your request and provide our service. We do not sell or share your data. Customer data collected on behalf of clients is used only for appointment booking and lead qualification.
Data is stored on GoHighLevel, an enterprise-grade CRM platform. We collect only what is necessary for the stated purpose, in line with the Privacy Act 1988 (Cth).
You may request access to, correction of, or deletion of your personal data at any time by emailing aiagentsaus@gmail.com.
Privacy enquiries: aiagentsaus@gmail.com
⚠️ Placeholder. Have reviewed by a qualified Australian lawyer before publishing.
Apex AI Agents provides AI-powered missed call SMS response services for Australian trade businesses. The service is provided month-to-month with no lock-in contract.
The first month is provided free of charge. Ongoing fees are charged monthly in advance. Pricing starts at $500/month for solo operators. Setup fees may apply and will be agreed in writing before onboarding.
You may cancel at any time by providing written notice. No refunds are provided for the current billing period. Cancellation takes effect at the end of the current month.
Apex AI Agents is not liable for missed calls, lost revenue, or any indirect or consequential losses. Results vary and depend on call volume, industry, and geographic market. Revenue estimates in marketing materials are illustrative only.
The client is responsible for ensuring their use of the service complies with all applicable Australian laws. Apex AI Agents implements Spam Act and DNCR compliance measures by default but recommends clients obtain independent legal advice.
These terms are governed by the laws of Victoria, Australia.